iCare ICT Support Package
In a modern working environment, effective and reliable ICT is essential, but the pressures on the equipment and communications can be great. Problems arising from data storage capacity limitations, backup and recovery of data, viruses and spam, wear and tear, and performance bottlenecks can reduce the effectiveness of your systems, and in the worst case lead to system downtime and data loss, which can be very expensive.
MCP offer a package of services to support your IT systems and maintain them at a high state of readiness and effectiveness.
Our package includes monitoring, maintenance and repairs on software systems for:
Email System
Anti-Virus Deployment
Anti-Spam System Deployment
Backup System
Server Systems
Storage System
IP Telephony System
As part of the support package, we will make recommendations to improve your system's security and effectiveness.
All this is included in an fixed monthly or annual fee and provides excellent value for money, and gives you peace of mind that care for your ICT systems will be capable hands.
The package in available in three levels of support service:
iCare
This includes all the above support elements, and has a next business day response time.
iCare Premier
This includes all the support elements and includes installation work associated with new software and hardware, and has a next business day response time.
iCare Premier Plus
This includes all the support elements and includes new installations of software and hardware, and has a 4 hour response time.
Also available separately as optional extras are:
Data Recovery Support. Support for recovery of lost and deleted data, and recovery of data from failed drives.
Disaster Recovery Support. Support for system recovery and continued working at new premises if your current premises become unusable.
Relocation Support. Support for migration of systems to new premises.
Call now for a free site survey and no obligation quotation
