Case Study: Managing Printers on Large Sites
The Challenge
This customer had a large number of printers, each of which was directly connected to the network, and workstations had been configured to print to the directly. However, printer management was problematic, as users could select the wrong printer and cause the printer to become unavailable for other users by sending inappropriate jobs to it.
Our Solution
We installed a printer server, based upon the Windows 2003 server operating system, to drive all the printers from a single point, and provide a central monitoring point. We then assigned printing rights for each printer by user group, so that users would be guided to the correct printer, and prevented from using the wrong printers.
We also migrated these printer settings into the customer's Citrix Metaframe servers, so that all users on these servers would benefit from the print server as well.
The result is a simpler, more manageable and more robust printing environment
