Case Study: Removing System Bottlenecks
The Challenge
The customer had a backup system which had grown out-of-date, no longer capable of handling the number of files which were to be backed up, and lacking the ability to backup the full system state on the latest Microsoft servers.
Our Solution
We diagnosed a bottleneck in the hard drive subsystem on the server. We fitted a new tape library, with the capacity for 16 x 200gb tapes, and migrated the backup system to a different server. Although this was not a new server, by re-organising the drive configuration and installing the latest version of the Arcserve backup software we were able to dramatically improve the performance of the system, so that backups which were taking 3 days were able to complete in 6 hours, and were able to backup the full system state of all servers, including SQL servers and servers on a DMZ
We provide a daily monitoring service for this server, with automatic email notification so that we can identify problems quickly, and fix them in time for the next scheduled backup
